What Is a Trust Profile and Why Does It Matter on Nomador?
How is trust built in the Nomador community?
Trust Profiles
The Trust Profile is the form used by members to introduce themselves when making contact with one another.
When you are contacted by another member, you may click on their Trust Profile. The Trust Profile indicates that member’s status, which you may wish to ascertain before you enter into discussion.
To build a Trust Profile, we encourage our members to verify their email address and upload a proof of identity once they have subscribed to one of our plans.
Identity verification is important, as it helps establish smooth communication and reinforces trust between members.
You can view a member’s verification level by visiting their Public Profile:
Profile not verified: no identity document has been uploaded, or it could not be validated.
Verified Identity: the member’s identity has been verified and approved. This status reassures other members about the seriousness and authenticity of the profile and facilitates communication within the community.
Trusted Profile: the member’s identity has been validated and they have received several positive reviews on our platform.
The Trust Profile is enriched with feedback whenever successful house-sitting experience is gained on the website:
- Endorsement badges are issued after a successful house-sit to identify house-sitters’ or home-owners’ special skills and aptitudes.
- Recommendations are issued in the form of written comments which members can at their discretion display on their Trust Profile.
Secure internal e-mail system
Prospective home-sitters and homeowners get into contact freely and swap information, dates, etc. on a secure email system. Discussion takes place without divulging sensitive personal information. Home-owners and home-sitters can protect their identity by chatting under first name or by alias.
Your personal email and identity is protected at all times.
Careful moderation
Requests for registration are regularly screened by website moderators.
Identity documents are reviewed and validated daily.
New adverts are systematically reviewed by moderators who act if a message or information displayed does not meet house rules.
Community cohesion
The vigilance of its members gives added resilience to the Nomador community. The “Notify abuse” function sends an immediate alert to Moderators if suspect behavior or information is observed.
When a member who has not submitted any document to validation establishes contact with another one, the following mention appears : This profile has not been verified by Nomador".